What are the check-in and check-out times?
Check-in is from 3pm, and check-out is by 11am.
Does North West Castle have parking?
Yes. Complimentary on-site parking is available on a first come, first served basis. No prior arrangement is necessary, but spaces cannot be guaranteed.
Is breakfast available?
Yes. Breakfast is available at North West Castle, with a full Scottish breakfast included in selected hotel breaks. Please check your chosen package or rate for details of what is included.
Does North West Castle have a restaurant and bar?
Yes. North West Castle has a traditional restaurant serving modern British cuisine using local and Scottish produce, as well as the Ross Bar. Dining is available to hotel guests and non-residents, and reservations are recommended.
The Alpine Grill Restaurant & Lounge operates seasonally from October to March.
Is North West Castle dog-friendly?
Yes. Dogs are welcome in a limited number of selected bedrooms, subject to availability, at a charge of £10 per dog, per night. Please contact the hotel directly before booking to ensure a suitable room is available.
Dogs are not permitted in the restaurant or bar, but guests staying with a dog can dine with them in the Drawing Room.
Does North West Castle have accessible bedrooms?
Yes. North West Castle has two accessible bedrooms, each accommodating up to two guests and available with a double or twin bed arrangement. Both have a wet room with grab rails and wider doors.
Guest rooms within the main hotel are accessible by lift. Please contact the hotel before booking to discuss your individual accessibility requirements and the most suitable accommodation.
Are the public areas and swimming pool accessible?
Our restaurant, bar and public areas are accessible for guests to enjoy. Wheelchair access to the swimming pool area is via the shop; please note that the pool changing rooms are not accessible. If you have any specific requirements, please contact us before your visit so we can help.
Is North West Castle suitable for families?
Yes. North West Castle offers family accommodation, including rooms and suites for up to five guests. Families can also enjoy the swimming pool and games room, which includes snooker, pool, table tennis and carpet bowling.
Is Wi-Fi available?
Yes. Complimentary Wi-Fi is available in the hotel.
What leisure facilities are available, and do I need to book?
North West Castle has a swimming pool, poolside spa bath, gym, games room and indoor curling rink.
No reservation is required for the leisure facilities or games room. Curling must be booked.
What is there to do near North West Castle?
North West Castle is a convenient base for exploring Stranraer and Dumfries & Galloway. Attractions in the surrounding area include local golf courses, Logan Botanic Garden, Castle Kennedy Gardens and the Rhins of Galloway.
Guests can also explore the Mull of Galloway, Scotland’s most southerly point, and the area’s coastline and beaches.
How can I book or contact North West Castle?
You can book online through the hotel’s website or call Central Reservations on 0330 094 5918.
To contact North West Castle directly, call 01776 704413 or email hotel@northwestcastle.co.uk.