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Reservations 0330 094 5918

Make a Booking

Amending or cancelling an existing booking

If you wish to cancel or amend an existing reservation at a Bespoke Hotel, please contact the hotel directly via their contact details on the website.

Gift Voucher Queries

For information on purchasing or redeeming a Bespoke Gift Voucher please click here

If you have a query regarding your voucher email

Customer Service / Feedback

If you are currently in house at one of our hotels, please raise any queries regarding your stay directly with the hotel team so that they are able to assist you during your stay.

If you would like to provide feedback regarding a Bespoke Hotel please contact our Customer services team at

Media Queries

If you have a question about our brand or one of our individual hotels, we are happy to help. Please visit our press office for full contact details.



At Bespoke Hotels, we believe our people are our biggest asset.

We believe great hospitality can only be delivered by a happy and engaged team, so this is at the very heart of our culture and of our ‘Be-Attitude’ values.

Whether you’re looking to launch your career or take on a fresh challenge – we’ll have an opportunity that is Bespoke for you so look no further and apply now by visiting our Careers Page 

General questions, queries or enquiries

Do your hotels accept pets?

Many of our hotels are Pet Friendly, but not all of them, so we recommend that you check the hotel’s website for the Pet Friendly symbol and also contact the hotel directly to ensure that they have suitable accommodation available for the dates you require.

Does the hotel offer parking?

Parking facilities at the hotels vary, so please check the website for your chosen hotel with regards to parking arrangements.

Dining at the Hotel?

For information on Restaurants, opening times and bookings, please contact the hotels directly.

What are the check in and check out times?

These vary from hotel to hotel. Please check your confirmation details or contact the hotel directly for more information.

For any other queries – please complete the form below and we will get back to you with a response as soon as possible.

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Head Office

BH Central Services Ltd
Bespoke House
210 Cygnet Court