About Us

Bespoke Hotels is a mid-size, independent hotel management company. We own a small number of hotels and partner with an ever-increasing number. Every agreement we have is Bespoke by name, and bespoke by nature.Hotels, spas, clubs, restaurants
are better when they are Bespoke
As operator
JVs, ownership, leases
Concept development
Design, build, project management
As consultancy and contractor
Management and operations
Marketing and business development
White-label management
Business turnaround

The group was founded in 2000, by Haydn Fentum and Robin Sheppard and has consistently grown to the point where we now manage over 6,000 hotel rooms, 4,000 employees and £500 million of assets.

Over 100 UK hotels

Over 6,000 rooms

4,000 employees

It’s better to be Bespoke.

It’s a good line – because it’s true on every level. We believe every hotel benefits from a little individuality, a little bit of tailoring to bring out its true heart and soul.

That’s why hotels that join the Bespoke group become better, because we bring a combination of professionalism, experience, flair and individuality that very few management companies can match.

Whether your mandate is to develop a new concept, or to turn round a grand old name, you’ll find that we talk hospitality with an unrivalled
combination of enthusiasm and experience.

We passionately believe that it’s better to be bespoke.

We optimise operational performance.

At one end of the spectrum, we have conceived brand new hotels and restaurants from scratch – such as Hotel Brooklyn, The Bermondsey Square Hotel, Hotel Gotham and the Telegraph Hotel. But we have also supported hundreds of hotels with a broad range of operational projects, encompassing sales, marketing, finance, purchasing, HR, training.

We genuinely believe that – with the experience, expertise and network of professionals we have acquired across 20 years and close to a thousand hotel projects – we can add value to any hotel.

Our portfolio

Good. Better. Bespoke

Bespoke Hotels is a mid-size, independent company. We own a small number of hotels and partner with an ever-increasing number under a range of management and marketing agreements. If your hotel, group or property investment could do with a bespoke approach, then let’s talk. Whether you have a piece of real estate ripe for development, or your hotel or group just needs some fresh thinking.

We passionately believe that it’s better to be bespoke.

To talk hotel business, please contact us at info@bespokehotels.com

View Full Portfolio

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Management Services

We believe every hotel benefits from a little individuality, a touch of tailoring to bring out its true heart and soul. That’s why hotels that join the Bespoke Group become better, because we impart a unique combination of professionalism, experience, flair and individuality.

Whether your mandate is to develop a new concept, or to turn around a grand old name, you’ll find that we talk hospitality with an unrivalled combination of enthusiasm and experience.

More…..

Project Development

From technical assistance in the development of new build hotels to project management of large scale refurbishments and rebrands. Creating of our own award-winning new brands such as Gotham and Brooklyn or working within a franchise structure, our Projects Team is integral in maximising asset value.

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Asset Management and Turnaround

Bespoke Asset Management services can help optimise turnover, profitability, reputation and value across all hotel sectors – from 3* to 5*, from small family-owned properties to large chains, urban or rural locations.

We have an experienced core team and additional resources on tap ready to fire-fight, supplement your team, and strategically plan on the ground or in the background.

more….

Bespoke Living

BESPOKE LIVING – A PARTNERSHIP BETWEEN HUBBL AND BESPOKE HOTELS.

Bespoke, experts in Hotel Management, partnering with owners across the UK and managing over 6500 rooms in assets worth over £500m, is teaming up with Hubbl, an advisory, design, build and fitout company that specialises in the living space.

more….

Contact us to discuss your plans

Head Office

BH Central Services Ltd
Bespoke House
210 Cygnet Court
Warrington
WA1 1PP

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Bespoke Management Services

Over 100 UK hotels

Over 6,000 rooms

4,000 employees